For new and returning committee members

You care about your community. Let’s build your confidence.

Committee Essentials in Practice brings together six short Academy courses, with clear explanations, everyday examples and guidance along the way. You do not need to know all the answers before you begin.

Independent Academy learning. These courses support your practical skills; they do not replace the mandatory NSW Fair Trading course or award its certificate.

Six areas. Practical help at every step.

Allow around 15–20 minutes per course, including activities. Members can save their progress, revisit examples and keep a practical checklist.

Course 1

Your Building, Your Community: Start Here

Find your bearings: your lot, shared property and the people who make decisions.

Course 2

Your Committee Role: Where You Can Help

Understand your role, work as a team and know when to ask for help.

Course 3

From Discussion to Decision

Prepare with confidence, make clear decisions and share the follow-up.

Course 4

Making Fair Decisions You Can Explain

Practise fair judgement, recognise conflicts and handle information carefully.

Course 5

Looking After Your Building and Its Money

Connect the budget, maintenance plan and the condition of your shared home.

Course 6

Working Through Disagreement Together

Listen well, handle disagreement and find a calm, lawful way forward.

Try a small first step

A resident reports water beside a window. Someone says, “It is inside the apartment, so it must be the owner’s problem.” What would you check before agreeing?

Explore the coaching response

It is natural to start with where the water appears. Let’s also check where it came from, the property boundary and any relevant by-laws. Record the facts, address immediate risk and seek the appropriate inspection before deciding responsibility.

You do not need to diagnose the problem yourself. Knowing what to ask next is a useful committee skill.

We are here to help you along the way

Each course includes a worked situation, short knowledge checks with helpful feedback, a reflection activity and links to deeper Academy resources. Your practice completion is recorded separately from official NSW training.

How is easy when you know the why.